1. Nature of Our Services

Homestead Farm Services provides scheduled vacation-care visits for farms, pets, livestock, poultry, horses, homes, gardens, plants, and property.

Depending on the confirmed booking, services may include:

Services are limited to the tasks specifically approved in writing. Homestead Farm Services does not automatically assume responsibility for every animal, building, area, item, system, plant, or condition located at a customer’s property.

2. Scheduled Visits Only

Unless a separate written agreement expressly states otherwise, Homestead Farm Services provides scheduled visits and does not provide continuous supervision.

Animals and property will be unattended between scheduled visits. Customers must consider whether scheduled visits are appropriate for their animals, property, medical circumstances, security needs, and requested level of supervision.

Homestead Farm Services does not guarantee that an incident occurring between visits will be immediately observed or prevented.

3. Not Veterinary Medical Care

Homestead Farm Services is not a veterinary clinic, veterinary hospital, veterinarian, veterinary technician service, or animal medical provider.

Homestead Farm Services does not:

• Diagnose animal illnesses or injuries
• Prescribe medications or medical treatments
• Change a veterinarian’s instructions
• Guarantee the effectiveness of medication or treatment
• Perform surgery or invasive veterinary procedures
• Provide emergency veterinary medical treatment
• Replace routine or emergency veterinary care

Observations or updates about an animal’s appearance, appetite, behavior, movement, waste, breathing, or general condition are provided only as practical observations. They are not a medical diagnosis.

Customers remain responsible for deciding when veterinary care is needed and for arranging appropriate veterinary services.

4. Medication Disclaimer

Homestead Farm Services may administer certain preapproved medications only when the requested task is within our experience, comfort, safety, and insurance limitations.

The customer is responsible for providing accurate, current, and clearly written instructions that include:

• The correct animal
• The medication name
• The correct dosage
• The administration time
• The method of administration
• Storage requirements
• Known side effects or reactions
• Current veterinary contact information

Medication should be supplied in its original container or in a clearly labeled container approved before services begin.

Homestead Farm Services is not responsible for adverse reactions, ineffective treatment, progression of illness, or other outcomes caused by the medication itself, veterinary instructions, inaccurate customer instructions, hidden medication, expired medication, defective equipment, or factors outside our reasonable control.

We may decline injections, invasive procedures, controlled substances, forceful administration, or any medication task that cannot be completed safely or lawfully.

5. Animal Behavior Is Unpredictable

Even animals with no prior history of aggression or escape may behave unpredictably when their owners are away or when routines, weather, surroundings, handlers, herd arrangements, or health conditions change.

Animal behavior may be affected by:

• Stress or separation
• Fear or territorial behavior
• Pain, illness, or injury
• Heat, cold, storms, or other weather
• Changes in feeding or turnout routines
• Wildlife or unfamiliar animals
• Other people entering the property
• Herd, flock, or pack dynamics
• Breeding, nesting, brooding, or maternal behavior

Homestead Farm Services cannot guarantee that an animal will not bite, kick, scratch, charge, head-butt, escape, hide, refuse food, refuse medication, damage property, or injure itself or another animal.

6. Customer Duty to Disclose Animal Risks

Customers must disclose all known or suspected animal risks before services begin.

This includes any history of:

• Biting, snapping, or scratching
• Kicking, charging, or head-butting
• Food or resource guarding
• Aggression toward people or animals
• Fence jumping, digging, bolting, or escaping
• Fear of strangers, handling, confinement, or equipment
• Difficulty with feeding or medication
• Unsafe behavior around gates, doors, stalls, or vehicles
• Predatory or territorial behavior
• Known illness, injury, or physical limitation

Failure to disclose a known or reasonably suspected risk may result in modification, suspension, or termination of services.

The customer remains responsible for losses, injuries, delays, or additional expenses associated with undisclosed animal behavior or inaccurate information, to the extent permitted by law.

7. Unsafe or Aggressive Animals

Homestead Farm Services may refuse to approach, handle, restrain, move, medicate, release, secure, or enter an enclosure with an animal when the task presents an unreasonable risk.

If an animal becomes aggressive, inaccessible, frightened, or unmanageable, Homestead Farm Services may:

• Modify the method of care
• Avoid direct handling
• Pause a nonessential task
• Contact the customer or emergency contact
• Contact a veterinarian, trainer, or animal professional
• Request that an authorized person assist
• Discontinue the unsafe portion of the service

Essential food and water care will be prioritized when it can be completed safely. Homestead Farm Services is not required to place a person at unreasonable risk to complete a requested task.

8. Animal Illness, Injury, Escape, or Death

Homestead Farm Services cannot guarantee that an animal will remain healthy, injury-free, securely confined, or alive during a service period.

Illness, injury, escape, or death may occur because of pre-existing conditions, hidden illness, age, animal behavior, predator activity, enclosure failure, weather, accidents, natural causes, actions of third parties, or other circumstances outside our reasonable control.

Homestead Farm Services will make reasonable efforts to follow the approved care instructions and report observed concerns. However, we cannot guarantee that every developing condition will be visible during a scheduled visit.

Some animals may hide symptoms, decline quickly, or experience an emergency between visits.

9. Veterinary Emergency Authorization

Customers are expected to provide current veterinarian information, emergency contacts, treatment preferences, and an approved emergency spending limit before services begin.

If an animal appears to require urgent attention and the customer cannot be reached, Homestead Farm Services may take reasonable good-faith action based on the available authorization and circumstances.

This may include:

• Contacting the customer’s veterinarian
• Contacting an emergency veterinary hospital
• Contacting the customer’s emergency representative
• Contacting a farrier or other animal-care professional
• Transporting or arranging transportation for an animal
• Authorizing care within an approved spending limit
• Taking reasonable immediate measures intended to reduce harm

Homestead Farm Services cannot guarantee the availability, response time, recommendation, treatment, or outcome of any veterinarian, farrier, transporter, boarding facility, emergency hospital, or third-party provider.

10. Emergency Expenses

The customer is responsible for veterinary, emergency, transportation, boarding, medication, farrier, supply, repair, and other expenses incurred on behalf of the customer’s animals or property.

This includes reasonable emergency expenses incurred when the customer cannot be reached, provided the action was consistent with the authorization and information reasonably available at the time.

This responsibility does not apply to the extent an expense results directly from Homestead Farm Services’ proven negligence, willful misconduct, or another liability that cannot lawfully be excluded.

11. Livestock and Farm Risks

Farm and livestock care involves inherent risks that differ from ordinary household pet care.

These risks may include:

• Large or powerful animals
• Herd, flock, or territorial behavior
• Kick, bite, crush, or charge injuries
• Gate, fence, stall, coop, or enclosure failure
• Animal escape
• Predator attacks
• Water-system or feeder failure
• Birthing or breeding emergencies
• Equipment and machinery hazards
• Mud, ice, uneven ground, and unstable surfaces
• Exposure to dust, manure, allergens, insects, or disease

Homestead Farm Services will use reasonable care but cannot eliminate all risks associated with a working farm, barn, pasture, coop, animal enclosure, or rural property.

12. No Guarantee of Production or Performance

Homestead Farm Services does not guarantee animal production, reproduction, performance, training, weight, growth, milk yield, egg production, breeding results, show performance, or financial value.

Changes in routine, weather, nutrition, age, illness, stress, or the customer’s absence may affect animal behavior and production despite reasonable care.

13. Fencing, Gates, Stalls, Coops, and Enclosures

Customers are responsible for providing secure, functional, and appropriate fencing, gates, stalls, barns, coops, pens, crates, runs, pastures, and other animal enclosures.

Homestead Farm Services does not inspect or certify fencing, structures, hardware, electrical fencing, latches, locks, posts, roofs, flooring, or enclosures for code compliance, structural integrity, or suitability.

Homestead Farm Services is not responsible for an animal escape, predator entry, injury, property damage, or loss caused by:

• Weak, damaged, or inadequate fencing
• Defective latches or gates
• Rot, rust, wear, or structural deterioration
• Electrical-fence failure
• Animal digging, climbing, jumping, or forcing an opening
• Weather or fallen trees
• Third-party access or interference
• Conditions not reasonably visible during a scheduled visit

14. Wildlife and Predator Disclaimer

Farm, suburban, and rural properties may be exposed to wildlife and predators, including:

• Hawks, eagles, owls, and other birds of prey
• Coyotes, foxes, raccoons, bears, and similar predators
• Rodents, snakes, insects, and parasites
• Stray dogs, cats, or other roaming domestic animals
• Other wildlife common to the region

Homestead Farm Services will follow the customer’s reasonable approved predator-protection procedures but cannot guarantee that wildlife or predators will not enter the property, damage an enclosure, injure an animal, contaminate feed, or damage plants or structures.

Customers are responsible for maintaining secure animal housing, predator barriers, fencing, feed storage, locks, and other protective measures.

15. Contagious Illness and Biosecurity

Customers must disclose known or suspected contagious illness, parasites, quarantine requirements, vaccination restrictions, or other biosecurity concerns before services begin.

Homestead Farm Services may use reasonable biosecurity precautions, including:

• Handwashing
• Designated footwear
• Equipment separation
• Visit-order adjustments
• Use of customer-provided protective supplies
• Avoiding direct contact when appropriate

No biosecurity measure can guarantee that bacteria, viruses, parasites, fungi, or other disease-causing organisms will not be transmitted.

Homestead Farm Services may decline or discontinue services when a known or suspected contagious condition presents an unreasonable risk to people, animals, or other customers.

16. Home and Property Check Disclaimer

Home and property checks are limited visual observations performed during scheduled visits. They are not professional inspections, security monitoring, property management, or continuous surveillance.

Homestead Farm Services is not acting as a:

• Licensed home inspector
• Security or alarm company
• Property manager
• Electrician
• Plumber
• General contractor
• Structural engineer
• Pest-control professional
• HVAC technician
• Arborist or landscaping contractor

A property check does not guarantee the discovery of leaks, mold, fire, theft, vandalism, electrical problems, appliance failures, pest activity, structural damage, utility interruption, or other conditions.

Problems may occur or develop between visits and may not be visible from areas reasonably accessed during a scheduled visit.

17. Property Security Disclaimer

Homestead Farm Services does not guarantee that a property will remain free from theft, trespass, vandalism, intrusion, fire, damage, or other loss.

The customer remains responsible for securing doors, windows, gates, vehicles, equipment, valuables, firearms, chemicals, documents, and other property before leaving.

Customers should maintain appropriate locks, alarms, insurance, lighting, and security systems suitable for their property.

Homestead Farm Services is not responsible for the reliability or performance of customer-owned locks, alarms, cameras, mobile applications, garage systems, internet-connected devices, or security providers.

18. Keys and Property Access

Customers must provide safe, lawful, and dependable access before services begin.

The customer is responsible for confirming that keys, door locks, gate locks, lockboxes, garage remotes, alarm instructions, and electronic access systems work correctly.

Homestead Farm Services is not responsible for delays or missed access caused by:

• Incorrect access instructions
• Changed or expired codes
• Defective locks or keys
• Dead batteries or electrical outages
• Malfunctioning applications or electronic systems
• Blocked roads, gates, driveways, or entrances
• Actions of landlords, managers, household members, or third parties

Additional travel, locksmith, waiting, or access-related costs may be charged according to the Provider Agreement.

19. Other People Entering the Property

Customers must disclose other persons expected to access the property during the service period, including household members, neighbors, cleaners, contractors, landscapers, repair providers, property managers, friends, and family members.

Homestead Farm Services does not supervise or control third parties and is not responsible for their:

• Animal handling
• Property access
• Security practices
• Failure to follow care instructions
• Damage, theft, loss, or injury
• Changes to gates, doors, enclosures, food, water, or medication

The customer is responsible for coordinating all instructions and access arrangements with other persons entering the property.

20. Surveillance and Recording Devices

Customers must disclose known indoor and outdoor cameras, doorbell cameras, audio devices, livestock monitors, and other recording equipment in areas where services will be performed.

Surveillance devices must be operated lawfully and may not be placed in areas where a service provider would reasonably expect privacy.

Homestead Farm Services may refuse or discontinue services when undisclosed monitoring creates a privacy, safety, or trust concern.

21. Garden and Plant Care Disclaimer

Garden and plant care is performed according to the customer’s approved instructions. Homestead Farm Services does not act as a licensed horticulturist, arborist, irrigation specialist, pest-control provider, or landscaping contractor.

Plant health may be affected by conditions beyond our reasonable control, including:

• Heat, frost, wind, smoke, drought, or excessive rain
• Plant disease
• Insects, rodents, wildlife, or pets
• Soil and drainage conditions
• Existing damage or plant stress
• Overwatering or underwatering before services begin
• Irrigation-system or equipment failure
• Incorrect, incomplete, or unclear instructions

Homestead Farm Services does not guarantee the health, appearance, growth, flowering, production, harvest, or survival of plants, lawns, gardens, trees, shrubs, or crops.

22. Weather and Travel Conditions

Weather, road conditions, emergency restrictions, and natural events may delay or prevent access to a property.

These conditions may include:

• Snow and ice
• Flooding
• Wildfire and smoke
• High winds
• Extreme heat or cold
• Fallen trees or debris
• Road closures
• Utility outages
• Government evacuation or travel restrictions

Homestead Farm Services will make reasonable efforts to prioritize essential animal care while protecting personal safety.

Arrival times, routes, visit duration, or nonessential tasks may be adjusted when conditions make the original schedule unsafe or impracticable.

23. Equipment and Machinery Disclaimer

Unless specifically approved in writing, Homestead Farm Services does not operate tractors, ATVs, utility vehicles, chainsaws, heavy machinery, motorized farm implements, or specialized agricultural or construction equipment.

Homestead Farm Services may decline to use any tool or equipment that is:

• Defective or poorly maintained
• Unfamiliar or inadequately explained
• Uninsured or unlawfully operated
• Missing safety equipment
• Outside the confirmed scope of services
• Unsafe under current weather or property conditions

The customer is responsible for maintaining customer-owned equipment in safe working condition.

24. Utility and Equipment Failures

Homestead Farm Services cannot guarantee that utilities, appliances, pumps, wells, heaters, freezers, refrigerators, automatic feeders, waterers, irrigation systems, electric fencing, internet systems, or other equipment will continue to function.

Homestead Farm Services may report an observed failure and take reasonable emergency action when authorized, but does not guarantee that a repair provider will be available or that the problem can be corrected during the service period.

Customers should provide backup instructions and emergency contacts for systems essential to animal welfare or property protection.

25. Firearms, Chemicals, and Hazardous Conditions

Customers are responsible for securely storing firearms, ammunition, controlled substances, chemicals, pesticides, fuels, tools, medications, and other hazardous materials before services begin.

Customers must disclose known property hazards, including:

• Unsafe floors, stairs, decks, or walkways
• Damaged wiring or electrical systems
• Unstable structures
• Open wells, pits, trenches, or construction areas
• Hazardous animals
• Exposed chemicals or biological hazards
• Dangerous machinery or equipment
• Areas affected by mold, sewage, fire, or contamination

Homestead Farm Services may refuse to enter or work in an area that appears unsafe.

26. Photographs and Service Updates

Homestead Farm Services may provide messages, photographs, videos, or visit summaries as reasonable documentation and reassurance.

The timing and frequency of updates may vary because of poor cellular reception, internet outages, service demands, emergencies, weather, or other circumstances.

A delayed update does not necessarily mean that a scheduled visit was missed.

Photographs and videos may not capture every animal, task, room, area, or property condition during every visit.

27. Marketing Photographs and Testimonials

Photographs taken during services may be used privately for customer updates, documentation, safety, or recordkeeping.

Homestead Farm Services will not intentionally publish recognizable photographs of a customer’s home, address, family, security system, private documents, or property for marketing without permission.

Animal photographs, customer reviews, and testimonials may be used for marketing when applicable permission has been provided.

Permission for future marketing use may be withdrawn by contacting Homestead Farm Services. Withdrawal does not require removal of material already lawfully printed or distributed before the request was received.

28. Insurance Disclaimer

Homestead Farm Services operates under A2B Courier Services LLC and maintains business insurance appropriate to its operations.

Homestead Farm Services’ insurance does not replace the customer’s responsibility to maintain suitable insurance for:

• Homes and personal property
• Farm buildings and land
• Pets, poultry, horses, and livestock
• Vehicles, tools, and equipment
• Animal and premises liability
• Workers, contractors, guests, and visitors
• Loss of income, production, or use

The existence of insurance does not guarantee that a particular event, animal, item, expense, or claim will be covered. Coverage is governed by the applicable insurance policy.

29. No Guarantee Against Loss

Homestead Farm Services does not guarantee that animals or property will remain free from illness, injury, escape, death, theft, vandalism, fire, water damage, utility failure, predator activity, weather damage, plant loss, or other harm.

Our obligation is to perform the confirmed services with reasonable care based on:

• The information provided by the customer
• The written care instructions
• The access and supplies available
• The condition and behavior of the animals
• The condition of the property and equipment
• The circumstances reasonably known at the time

30. Pre-Existing Conditions

Homestead Farm Services is not responsible for pre-existing animal illness, injury, behavior, property damage, equipment defects, plant decline, pest activity, structural concerns, or other conditions that began before services.

Customers should document and disclose pre-existing concerns before leaving the property.

Homestead Farm Services may photograph or otherwise document observable property or animal conditions at the beginning of a booking.

31. Information Supplied by the Customer

Homestead Farm Services relies on the customer to provide complete, accurate, and current information.

We are not responsible for loss, injury, delay, ineffective care, or additional expense caused by:

• Incorrect feeding instructions
• Incorrect medication instructions
• Missing or outdated contact information
• Undisclosed animals
• Undisclosed illness or behavior
• Incomplete property-access instructions
• Unidentified hazards
• Changes that were not communicated before or during services

Customers should provide updated instructions for each booking rather than assuming older instructions remain correct.

32. Supplies Provided by the Customer

Customers must provide enough food, medications, bedding, litter, cleaning supplies, and other necessary materials for the entire service period, including a reasonable extra amount for delays.

If necessary supplies are unavailable, Homestead Farm Services may:

• Contact the customer or emergency representative
• Purchase reasonable replacement supplies
• Use a reasonable temporary substitute
• Modify a nonessential task

The customer is responsible for approved or necessary emergency supply expenses.

33. Third-Party Providers

Homestead Farm Services may communicate or coordinate with third parties when appropriate, including veterinarians, farriers, emergency hospitals, animal transporters, repair professionals, emergency responders, utility providers, property managers, and customer-designated representatives.

Homestead Farm Services does not control and is not responsible for a third party’s:

• Availability or response time
• Prices or billing practices
• Professional judgment
• Treatment recommendations
• Workmanship
• Acts or omissions
• Services, decisions, or outcomes

34. Emergencies Affecting the Service Provider

Illness, injury, family emergency, vehicle failure, road closure, natural disaster, or another unexpected event may affect the ability of a particular service provider to complete a scheduled visit.

When reasonably possible, Homestead Farm Services will communicate with the customer and make reasonable efforts to:

• Adjust the visit time
• Prioritize essential care
• Arrange authorized backup assistance
• Contact the customer’s emergency representative
• Provide information needed for alternative care

Backup assistance cannot be guaranteed in every location or circumstance.

35. Right to Modify or Discontinue Unsafe Services

Homestead Farm Services may refuse, modify, suspend, or discontinue a service when continuing would create an unreasonable risk to a person, animal, or property.

This may occur because of:

• Aggressive or dangerous animal behavior
• Unsafe property conditions
• Undisclosed hazards
• Contagious illness
• Severe weather or unsafe roads
• Failed property access
• Illegal or unethical instructions
• Insufficient food, water, medication, or supplies
• Harassment, threats, or abusive conduct
• Materially inaccurate customer information

When reasonably possible during an active booking, Homestead Farm Services will notify the customer and prioritize practical steps to reduce immediate harm to animals.

36. Website Information Disclaimer

Information on the Homestead Farm Services website is provided for general business and informational purposes.

Website content does not constitute veterinary, medical, legal, insurance, financial, agricultural, construction, security, or other professional advice.

Service descriptions, prices, availability, service areas, photographs, and examples may change. Website content does not create a confirmed booking or guarantee that a requested service will be available.

37. Website and Technology Availability

Homestead Farm Services does not guarantee that its website, forms, email, text messaging, social media, scheduling systems, or payment tools will always be available, accurate, secure, or free from errors.

A submitted online inquiry is not a confirmed booking. Customers should receive written booking confirmation before relying on requested service dates.

38. Limitation of Responsibility

To the fullest extent permitted by applicable law, Homestead Farm Services and A2B Courier Services LLC are not responsible for indirect, incidental, special, exemplary, punitive, or consequential losses arising from the website or services.

Homestead Farm Services is not responsible for harm or loss caused by:

• Incorrect, incomplete, or outdated customer information
• Undisclosed animal behavior or medical conditions
• Unsafe property conditions
• Defective fencing, structures, locks, gates, or equipment
• Pre-existing animal, plant, or property conditions
• Weather, wildlife, predators, pests, or natural events
• Utility, internet, alarm, or equipment failures
• Acts or omissions of veterinarians or other third parties
• Unauthorized visitors, contractors, or household members
• Events outside our reasonable control

Nothing in this Disclaimer excludes or limits liability for gross negligence, willful misconduct, fraud, or liability that cannot lawfully be excluded or limited.

39. Relationship to the Provider Agreement

This Customer Disclaimer is intended to explain general service risks and limitations. It does not replace the Provider Agreement or the specific terms of an accepted booking.

If this Disclaimer conflicts with a signed Provider Agreement, the signed Provider Agreement controls for that booking to the extent permitted by law.

Customers should review all booking documents before paying a deposit or leaving animals or property in the care of Homestead Farm Services.

40. Customer Acknowledgment

By submitting a service request, paying a deposit, accepting a booking, signing a Provider Agreement, or receiving services, the customer acknowledges that:

• Scheduled visits do not provide continuous supervision
• Animal behavior and health can change unexpectedly
• Farm and property environments involve inherent risks
• Homestead Farm Services does not provide veterinary care
• Property checks are limited visual observations
• Plant health and animal outcomes cannot be guaranteed
• The customer must provide accurate instructions and safe access
• The customer remains responsible for approved emergency expenses
• Events outside reasonable control may affect services
• This Disclaimer must be read with the other booking documents

41. Changes to This Disclaimer

Homestead Farm Services may update this Customer Disclaimer to reflect changes in services, business practices, insurance, technology, or legal requirements.

Updated versions will be posted on this page with a revised effective date.

The version incorporated into a confirmed booking will govern that booking unless the parties agree otherwise or an immediate change is required by applicable law.